Privacy Policy

General Data Protection Regulation Policy

South East Refurbishments Ltd is committed to managing and safeguarding the information you provide us with. Supporting the changes in the General Data Protection Regulations (most commonly known as GDPR), we have updated our privacy policy which can be read below.

When you make contact with South East Refurbishments, your details are used purely for us to get back in contact with you. At no point are your details used as an excuse to market our services in the future, nor are your details passed on to any third parties.

Your contact details and any information you supply remain solidly a communication between you and us only.

Who is South East Refurbishments Ltd

South East Refurbishments Ltd is a registered building contractor / developer. We gather and process your personal information that you provide to us in accordance with this privacy policy and in compliance with the relevant data protection laws.  This notice provides you with the necessary information and explains how, why and when we collect and process your personal data.

What data we collect and why we collect it

South East Refurbishments Ltd may collect information about you when you contact us or submit an enquiry via the website, telephone or by email. The type of information we collect typically includes your name, postal address, billing details (including possibly your payment care information with your permission), e-mail address and telephone number.

We may also obtain information about our usage of this website using Cookies (see more information about our Cookies policy below).

Our Legitimate interests

The normal legal basis for processing customer data, is that it is necessary for the legitimate interests of South East Refurbishments Ltd, including:

  • Selling and supplying our services
  • Protecting customers, employees and other individuals and maintaining their health, safety and welfare
  • Promoting, marketing and advertising our services
  • To carry out our obligations arising from any contracts entered between you and us
  • To provide you with information, or services that you request from us.
  • To notify you about changed to our services

Cookies

Cookies are very small files that are sent by us to your computer or other access device which we can access when you visit our site in future. Cookies help us remember who you are and other information about your visits. Most websites use cookies.

Our cookies do not contain any personally identifying information, but they do enable us to provide a more user-friendly experience. We do not use cookies to gather personal information such as a person’s name or e-mail address. However, in order to track usage on our website, we may use cookies to identify repeat visitors to the website and to determine the path visitors take on our site. Any information gathered using cookies is compiled on an aggregate and anonymous basis.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How will we share your data

South East Refurbishments Ltd do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.

We use trusted third-parties to provide the below services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with the privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

We may disclose your information to third parties if:

  • We are under a duty to disclose or share your personal data in order to comply with a legal obligation
  • In order to apply or enforce our contracts with you
  • To protect our rights or our safety and / or the safety of our customers, or others.

We may also disclose your information to our suppliers and contractors to provide information to you on our behalf and / or in order to fulfil our contracts with you.

These third parties may include:

  • Local authorities
  • Financial and legal advisers
  • Utility and service providers
  • Sub-contractors
  • Dropbox / we transfer or other such file sharing sites.

How long we retain your personal data

South East Refurbishments Ltd will only ever retain personal information for as long as is necessary and legally required.

Your rights over your personal data

You have the rights to review and update any personal information that South East Refurbishments Ltd hold.

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and / or complete the information and we strive to update a/ correct it as quickly as possible unless there is a valid reason for not doing so, at which point you will be notified.

If you would like your personal data to be removed or amended, please contact us: –

info@southeastrefurbishments.co.uk

01634 863818

Write to us at: South East Refurbishments Ltd, AJA Business Centre, Laker Rd, Rochester, Kent, ME1 3EZ

How will we protect your personal information

South East Refurbishments Ltd take protection of your information seriously and have appropriate physical and technological security measures in place to keep it safe. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it. We never transfer your data outside of the UK.

Changes to this policy

To achieve our aims and to uphold compliance with legislation through this implementation of this policy, South East Refurbishments Ltd will review this policy regularly and update where necessary.